Forlongs in Level 3

Forlongs in Level 3

Which products can I buy online?
Forlongs will be able to supply from our full range of over 8500 products. Some items will need to be ordered in from our suppliers.

How can I shop?
Customers can purchase through our website using their Forlongs account, credit card, or by making a bank transfer. Or you can phone 07 8479089 ext 1 to leave a message for the team and they will call you back.

Please make sure you choose carefully as we are not able to exchange goods while in lockdown. If you are unsure of the purchase then contact our team for advice before you place an order - phone 078479089 ext 1.

Some of our suppliers are going through code changes, stock issues and pricing changes. If we are unable to supply your order we reserve the right to cancel, but we will communicate as best we can any changes.

How will I receive my goods?
1. Customers can get items smaller than a microwave couriered to their home.
2. Customers within the Free delivery area can get items larger than a microwave delivered by the Forlongs truck, but this will need to be a contactless delivery. The team can leave the goods at your front door, or put them in a garage for you but they cannot enter the home.
3. Customers outside of the free delivery area will need to phone to organize freight - as the website cannot calculate this at the moment.
4. Customers can opt to pick up their goods from outside the store. We will send you pick up instructions once we have processed the order and have the goods ready. Allow 1-2 hours for the order to appear in our computer system and be processed.
5. Customers will not be able to shop instore under level 3.

How can I pay my account?
Customers cannot enter the store to make payments on Forlongs accounts. This will need to be done via Telephone banking or internet banking. We are working on other ways to receive payments but this will need to wait until level 2.

To see the full range of products available click here https://www.forlongs.co.nz/products

 
 
Call us on phone: 07 847 9089
 
 
Visit our store and our experienced staff will be happy to help
 
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